About us

We personalize travel experiences in Chile and the Southern Cone of America.


Welcome to Let's Go Experience

aBOUT US

Welcome to Let’s Go Experience, a receptive tour operator based in Northern Patagonia. Founded by Tour Leaders driven by a passion for exploration and forging genuine connections between local people, the ecosystem, and our visitors.

We are a sustainable and eco – friendly option committed to creating a positive impact in the community.

Our approach includes working with local and family-owned businesses and preserving the cultural and natural heritage of the ecosystem.

OUR MISSION
& VISION

We organize journeys that offer soul-enriching experiences, creating genuine connections between guests, communities, and the ecosystem. With a strong commitment to sustainability, we collaborate with local businesses to make a positive impact and preserve cultural and natural heritage.

We aim to be leaders of change, focusing on the Economy for the Common Good and strengthening lesser-known tourist destinations. We consider not only the carbon footprint but also the impact of the water footprint we leave behind.

Go Beyond, Go Within & Go Slow

This is our philosophy

Dare to goBeyondwith us. It’s not just about seeing the wonders of the world, but discovering the hidden treasures and the stories they hold. 

We invite you to diveWithineach destination, immersing yourself in the rich tapestry of local traditions and cultures.

 Are you ready to discover the true heart of the places you visit?

Travel Slowand savor each moment as it unfolds. Let’s take the time to appreciate the subtle beauties, engage in authentic interactions, and soak in every detail of the world around us. Quality over quantity, unique experiences over checklists – this is how we redefine travel. 

Will you take the step from being a mere visitor to becoming a part of the story?

In essence, we believe this approach can not only transform the lives of our visitors and the communities, but also positively impact the ecosystem by minimizing our Water and Carbon Footprints

"Stop Being a Tourist and Become a Traveler"

Meet our team

At Let’s Go Experience, we are guided by a core belief: the essence of an extraordinary journey is in the hands of an extraordinary team. Every guide, staff member and collaborator in our family is not only skilled in their craft, but also deeply committed to making your trip unforgettable.

With a wealth of knowledge, a passion for authentic experiences and a heart for genuine hospitality, our team is dedicated to making your visit into something more than a trip – it becomes a meaningful, life-enriching journey.

Joaquín Gonzalo Cueto

Position: Co-Founder & Managing Director
Experience: Over 27 years in the tourism industry, working on transatlantic cruises, as a guide in Chile, and leading trips throughout the Southern Cone of the Americas. Fluent in English, Spanish & Portuguese.
Interesting Facts: Photography enthusiast & Football fanatic.
"Joaco", our passionate co-founder, has a deep connection to Chilean Patagonia, his birthplace, where he grew up surrounded by breathtaking nature.

With a degree in Tourism Business Administration, he began his career on transatlantic cruise ships, where he learned the importance of rigor and excellence.

Although he worked as a guide in Santiago, his heart remained in Patagonia, which led him to become a Chief of Expeditions in the Southern Cone of America.

These experiences were instrumental in the creation of Let's Go Experience in 2017, along with his friend Marcel.

Since then, Joaquín has combined his passion and knowledge to create memorable experiences in this unique corner of the world, working hand in hand with our team.
joaco@letsgoexperience.cl

Marcel González

Position: Co-Founder & International Business Manager
Experience: Over 26 years in the tourism industry, working as a tour director in South America and as a guide in Patagonia. Fluent in English & Spanish.
Interesting Facts: Passionate rock music fan (Tool) and an avid reader influenced by Paul Bowles and Michael Palin.
Marcel Gonzalez, a passionate traveler and co-founder of Let's Go Experience, began his career as a bilingual tour leader and guide in Patagonia in 1999, expanding his expertise throughout South America.

In 2017, he began a new chapter by founding Let's Go Experience in Chile, with his friend and colleague Joaquín.

A cultured and literary individual, Marcel's passion for travel was inspired by authors such as Paul Bowles, Paul Theroux, and Michael Palin.

With two university degrees and two diplomas, and with over 20 years of management experience in 17 different companies, Marcel is dedicated to creating unforgettable experiences for visitors and will continue to explore and absorb all that the world has to offer for the next 30 years.
marcel@letsgoexperience.cl

Alejandra Freund

Position: Experience Designer, Senior Travel Advisor & Trip Leader.
Experience: Over 17 years as a nature and cultural interpreter and tour director. Fluent in English, French & Spanish.
Interesting Facts: Ontological coach, passionate about dancing and succulents, currently exploring her creativity in sewing.
Ale, our enthusiastic Experience Designer and Trip Leader, found her passion for exploring the world at the age of 13 when she traveled around Chile with her family.

For her, travel is more than a pastime - it is an opportunity to connect with local people and fully embrace life.

Her career took a pivotal turn when she became a tour guide in Patagonia and realized the transformative power of sharing the life, culture, and nature of a place. With over 16 years of experience as an tour leader and interpreter of nature and culture, Ale excels at designing authentic trips.

Her in-depth knowledge of the destinations and her expertise in guiding make each journey a memorable experience, co-created for travelers who want to authentically discover the Southern Cone of America.
ale@letsgoexperience.cl

Marisa Zeidan​

Position: Operations Manager
Experience: Over 25 years of experience as a tour director and local guide in South America. Fluent in English & Spanish.
Interesting Facts: Vermiculture enthusiast , Kundalini Yoga instructor.
Mari, our Operations Manager, is an avid international traveler with an appreciation for new cultures and destinations.

Her journey began with a backpack and a desire to explore, leading her on a two-year odyssey through Europe, where she found her true calling in tourism.

She studied the field in Buenos Aires and honed her language skills in the United Kingdom. Since then, she has been living her dream as a tour leader and local guide in South America.

Marissa enjoys the outdoors and connecting with the unique energy of each place, whether walking through a forest or immersing herself in local cultures.

At the end of each trip, she reflects: "What did I learn? What surprised me the most? What new experiences did I have?
marisa@letsgoexperience.cl

Marina Bravo

Position: Reservations Management
Experience: Over 20 years experience as an executive engineer in tourism. Fluent in English & Spanish.
Interesting Facts: Photography, dining out, movies, sports, especially biking and jogging.
Inspired since childhood by her father's stories of service in the Chilean Navy, Marina developed a deep love of travel and exploration.

Her journey began as an exchange student in the USA, where she learned English and immersed herself in new cultures.

This was the beginning of her passion for tourism and wine, first as a guide in Viña Montes and then establishing the tourism department in Viña Santa Carolina.

She currently lives in the south of Chile and works in sales and reservations at Let's Go Experience, balancing her professional career with her role as a mother.

Her dream is to travel the world in a motorhome, a vision that reflects her adventurous spirit and her constant desire to explore.
marina@letsgoexperience.cl

Hylba de Paiva

Position: Travel Designer & Local Guide
Experience: Over 30 years in the outdoor tourism industry, currently focusing on heritage tourism. Fluent in Spanish & Portuguese
Interesting Facts: Ontological coach, passionate about wine tourism and padel.
Hylba, our operations expert, is a nature lover who enjoys picturesque landscapes, outdoor sports, wine, and cultural heritage.

She has lived in Chile since 2003, in the beautiful Aconcagua Valley, Valparaíso Region.

An early enthusiast of trekking and mountain biking, Hylba is bilingual in Spanish and Portuguese and has a degree in Physical Education and Tourism from Brazil, where she was born.

She is committed to using tourism as a powerful tool for sustainable social change, local economic development and natural resource conservation.

At Let's Go Experience, Hylba brings her energy, expertise, and professionalism to the operations department.
hylba@letsgoexperience.cl

Fabiola Morales

Experience: Professional journalist, 10 years as a community manager, 5 years as a copywriter, Native Spanish and intermediate English.
Position: Social Media Manager
Interesting Facts: Loves to surf, is addicted to volunteering, and a natural workaholic. She loves to read and write, although she doesn't always find the time. She does almost everything while listening to music.
From a very young age, Fabi enjoyed writing, which inspired her to study Journalism.

After graduating, she moved from Venezuela to Chile and was unable to practice journalism but decided to focus her knowledge on Copywriting, which has been very helpful in selling brands.

At the same time, like many others looking for extra income, she developed her knowledge of digital marketing with clients who needed to make themselves known to the world, combining advertising strategy with the magic of copywriting.
fabiola@letsgoexperience.cl

Judith Meza

Position: Reservations & Sales Department
Experience: Over 15 years experience as a customer service and sales agent.
Interesting Facts: I like music, handcraft, DIY but my passion is BMX sport, I was a professional bmx rider winning the top title as UCI world champion in Detroit, USA in Junior Woman class.
I was born and raised in Santiago, Chile, where I developed a deep-rooted passion for animals, nature, and exploration from a young age. My involvement in sports led me to travel extensively both within Chile and abroad, inspiring me to pursue a degree in Tourism. I honed my English language skills at the Chilean-North American Cultural Institute in Santiago. Currently residing in Valdivia, southern Chile, with my husband and children, I work remotely in sales and reservations for Let's Go Experience. This remote position allows me to balance my professional career with personal time and my ongoing physical rehabilitation due to an autoimmune disease. I am grateful for the opportunity to be part of this team, as it enables me to continually expand my knowledge and, most importantly, prove to myself that anything is achievable with determination.
judith@letsgoexperience.cl


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